⚡ Live Chat Software in Luxembourg

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Luxembourg is a Western European country with a population of over 660 thousand people.

According to our data, live chat software is used on 2.1% of websites from Luxembourg.

Statistics based on 3K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top live chat software in Luxembourg in 2026, based on market share.

The most popular is Tawk.to with a share of 19.4%, followed by Smartsupp with 17.9% and Zendesk Chat with 6%.

🚀 Highlights

Here is a list of the top solutions that is more popular in Luxembourg than worldwide.
Differences between global and country rankings are shown in parentheses.

✨ Best Live Chat Software

Below is a more detailed list of the top 25 of the 26 live chat software solutions used on sites from Luxembourg, ranked by their market share.

RankNameMarket share
1
Tawk.to
Las Vegas, Nevada, United States

A free live chat software for websites.

Free$$$
2
Smartsupp
Brno, Czech Republic

A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard.

Free$14+/month
3
Zendesk Chat
San Francisco, California, United States

A live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time.

$19+/agent/month
4
Tidio
San Francisco, California, United States

A customer service platform that provides live chat, chatbots and a helpdesk system.

Free$29+/month
5
Lime Connect
Cologne, Germany

An AI-powered, GDPR-compliant live chat and customer messaging platform developed and hosted in Germany.

Free$130+/month
6
JivoChat
Vitória, Espírito Santo, Brazil

A freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels.

Free$28+/month
7
Intercom
San Francisco, California, United States

An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging.

$39+/month
8
iAdvize
Nantes, France

A conversational conversion platform that provides AI-powered shopping assistants for e-commerce.

$290+/month
9
Salesforce Enhanced Chat
San Francisco, California, United States

A modern live chat and messaging solution from Salesforce that replaces the legacy Salesforce Chat and supports real-time and asynchronous conversations across web and mobile channels.

$75+/user/month
10
Zoho SalesIQ
Chennai, India

A customer messaging and engagement platform that helps businesses track website visitors in real time, connect with them through live chat, and convert them into leads or support contacts.

Free$10+/user/month
11
HubSpot Chat
Cambridge, Massachusetts, United States

Live chat software with built-in chatbots and automation integrated into the HubSpot CRM to support sales, marketing, and customer service interactions.

Free$10+/seat/month
12
Shopify Inbox
Ottawa, Ontario, Canada

A free customer messaging and live chat application for Shopify stores that enables direct conversations with shoppers.

Free
13
Zammad
Berlin, Germany

An open-source ticketing and helpdesk platform that consolidates customer support requests from multiple channels into a unified workflow for tracking and resolution.

FreeOpen source€2,999+/year
14
Qualified
San Francisco, California, United States

An agentic marketing platform for B2B companies that identifies and engages high-intent website visitors and inbound leads.

$3,500+/month
15
Crisp
Nantes, France

A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base.

Free€45+/month
16
Salesforce Chat
San Francisco, California, United States

A legacy live chat solution from Salesforce that was retired in February 2026.

Legacy
17
Chatbase
Toronto, Ontario, Canada

A platform that enables businesses to build AI agents to handle customer support, resolve issues, and take actions through conversations across chat, email, and voice.

Free$40+/month
18
Twilio
San Francisco, California, United States

A cloud-based customer engagement and communication platform that provides APIs and tools for building voice, messaging, email, and authentication features into applications.

Free$250+/month
19
Sunshine Conversations
San Francisco, California, United States

A customizable messaging platform that allows users to connect third-party bots and leverage the API.

$115+/agent/month
20
LiveChat
Wrocław, Poland

A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics.

$19+/user/month
21
OpenWidget
Wrocław, Poland

Allows users to embed Google Reviews, WhatsApp chat, Messenger chat, visitor counter, contact form and other widgets that can help improve customer engagement.

Free
22
Drift
Atlanta, Gerogia, United States

A conversational marketing platform that combines AI-powered chatbots, live chat, and interactive landing pages.

$75+/user/month
23
Inbenta
Allen, Texas, United States

A provider of conversational AI solutions, including a sophisticated chatbot engine equipped with semantic search and transactional intelligence.

$500+/month
24
My Live Chat
North York, Ontario, Canada

A cloud-based live chat solution that enables website owners to communicate with visitors in real time and monitor incoming traffic.

Free$15+/month
25
Chatway
Tel Aviv, Israel

A live chat and AI chatbot platform that enables websites to communicate with visitors in real time through a customizable chat widget and automated messaging.

Free$29+/month

👉 See Also

🗃️ About This Data