⚡ Live Chat Software in Uruguay

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Uruguay is a South American country with a population of over 3.4 million people.

According to our data, live chat software is used on 2.8% of websites from Uruguay.

⭐ Most Popular in 2026

The following chart shows the top live chat software in Uruguay in 2026, based on market share.

The most popular is Chaty with a share of 19.6%, followed by Tawk.to with 19.6% and Zendesk Chat with 13.7%.

Chaty 19.6%
Tawk.to 19.6%
Zendesk Chat 13.7%
LiveChat 5.9%
Smartsupp 3.9%
Oct8ne 3.9%
GetButton 3.9%
Tidio 3.9%
Intercom 3.9%
Salesforce Chat 2%
Respond.io 2%
Botpress 2%
Boost 2%
ChatBot 2%
Other 11.7%

🚀 Highlights

Here is a list of the top software that is more popular in Uruguay than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Chaty ^(-7)
5. Smartsupp ^(-4)
6. Oct8ne ^(-33)
7. GetButton ^(-5)
10. Salesforce Chat ^(-3)
11. Respond.io ^(-49)
12. Botpress ^(-42)
13. Boost ^(-3)
14. ChatBot ^(-41)
15. Chatbase ^(-8)

✨ Best Live Chat Software

Below is a more detailed list of 23 live chat software solutions used on sites from Uruguay, ranked by their market share.

Rank	Name	Market share
1	Chaty Tel Aviv, Israel A website communication widget that lets site owners add chat buttons so visitors can contact support through their preferred messaging apps. Free$15+/month	19.6%
2	Tawk.to Las Vegas, Nevada, United States A free live chat software for websites. Free	19.6%
3	Zendesk Chat San Francisco, California, United States A live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time. $19+/agent/month	13.7%
4	LiveChat Wrocław, Poland A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics. $19+/user/month	5.9%
5	Smartsupp Brno, Czech Republic A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard. Free$14+/month	3.9%
6	Oct8ne Barcelona, Spain An AI-powered visual customer service tool that integrates with Shopify, PrestaShop, Magento, WooCommerce, VTEX, and other e-commerce platforms. $$$	3.9%
7	GetButton Helsinki, Finland The chat button by GetButton takes website visitors directly to the messaging app such as WhatsApp or Facebook Messenger and allows them to initiate a conversation. $4.99+/month	3.9%
8	Tidio San Francisco, California, United States A customer service platform that provides live chat, chatbots and a helpdesk system. Free$29+/month	3.9%
9	Intercom San Francisco, California, United States An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging. $39+/month	3.9%
10	Salesforce Chat San Francisco, California, United States A live chat solution from Salesforce that is currently in maintenance-only mode and is scheduled to be retired in February 2026. Legacy	2%
11	Respond.io Hong Kong An AI-powered customer engagement platform that unifies all communication channels, including WhatsApp, Messenger, Instagram Business Chat, TikTok, Telegram, LINE, Viber, and more. $99+/month	2%
12	Botpress Quebec City, Canada An all-in-one platform for developers building chatbot applications powered by the latest LLMs. Free$89+/month	2%
13	Boost Ho Chi Minh City, Vietnam An AI-powered search and discovery solution for Shopify stores that improves product findability and browsing by enhancing site search, filters, recommendations, and merchandising. $29+/month	2%
14	ChatBot Wrocław, Poland An AI platform that allows you to build and deploy conversational chatbots without any coding skills. $65+/month	2%
15	Chatbase Toronto, Ontario, Canada A platform that enables businesses to build their own AI agents to handle customer support, resolve issues, and take meaningful actions through AI-driven conversations. Free$40+/month	2%
-	Leadoo Helsinki, Finland A conversion platform that uses interactive on-site engagement tools, AI-enhanced chatbots, smart forms, visual bots, and analytics to help businesses turn passive website traffic into qualified leads. Free€699+/month	2%
17	Giosg Helsinki, Finland A sales acceleration platform that combines live chat, chatbots, AI and interactive content to maximize online sales by improving the online experience. $$$	2%
18	Olark San Jose, California, United States A chat application for websites that provides analytics tools and AI chatbots. $29+/month	2%
19	Crisp Nantes, France A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base. Free€45+/month	2%
-	Twilio San Francisco, California, United States A cloud-based customer engagement and communication platform that provides APIs and tools for building voice, messaging, email, and authentication features into applications. Free$250+/month	2%
21	Salesforce Enhanced Chat San Francisco, California, United States A modern live chat and messaging solution from Salesforce that replaces the legacy Salesforce Chat and supports real-time and asynchronous conversations across web and mobile channels. $75+/user/month	2%
22	Drift Atlanta, Gerogia, United States A conversational marketing platform that combines AI-powered chatbots, live chat, and interactive landing pages. $75+/user/month	2%
-	GLPI Paris, France An open-source IT service management and helpdesk software used to handle support requests and manage IT assets in one system. FreeOpen source€100+/month	2%

👉 See Also

✨ Related Technologies
- Messenger, WhatsApp
🌎 Live Chats in other countries

Data is based on the analysis of 1,818 websites from Uruguay.
Statistics were last calculated on March 21, 2026.
For details, see our methodology and disclaimer.