🆚 ActiveCampaign vs. Zendesk

Compare technologies based on real-world usage data *

Type

Email marketing platform
Customer relationship management system

About

ActiveCampaign is an email and marketing automation platform that includes a CRM built for small and mid-sized businesses.

It offers a visual automation builder with triggers and branching logic, advanced segmentation, lead scoring, sales pipelines, one-on-one email outreach, site and event tracking, AI-powered campaign suggestions, and integrations with over 1,000 apps.

Zendesk is a customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting.

It enables businesses to automate routine customer interactions with AI, route and prioritize tickets intelligently, build knowledge bases with content gap detection, export reports and dashboards, and integrate with over 2,000 applications.

Headquarters

Chicago, Illinois, United States
San Francisco, California, United States

Website

Pricing

Free version ❌Free 14-day trial
Starter$15+/month
Plus$49+/month
Pro$79+/month
Enterprise$145+/month
Free version ❌Free 14-day trial
Customer Service
Support Team$228/agent/year
Suite Team$660/agent/year
Suite Professional$1,380/agent/year
Suite Enterprise$2,028/agent/year
Employee Service
Suite Team$348/agent/year
Suite Growth$708/agent/year
Suite Professional$1,380/agent/year

Categories

Email Marketing › Rank #8
Personalization › Rank #3
CRM › Rank #4
CRM › Rank #1
Customer Support › Rank #1

Popularity

Determined by the number of sites using each technology.

The Zendesk CRM system is 3 times more popular than ActiveCampaign.
Total websites

Market share

CRM

Popularity by country

Determined by the number of sites detected from each country.

Zendesk is more popular in the United States, the United Kingdom, and the Netherlands, while ActiveCampaign is more popular in Hungary, Saint Vincent and the Grenadines, and Namibia.
United States
United Kingdom
Netherlands
Australia
Germany
France
Brazil
Spain
Italy
Canada

Awards

Popularity by domain category

Determined by the number of sites in each category.

Zendesk is more popular among sites focused on online shopping, business, and marketing and merchandising, while ActiveCampaign is more commonly used on blogs and wiki, general news, and art, culture and heritage sites.
Online Shopping
Business
Marketing/Merchandising
Internet Services
Fashion/Beauty
Education/Reference
Software/Hardware
Travel
Health
Blogs/Wiki

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#7,058
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Name
Rank
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.