🆚 Five9 vs. Salesforce Chat

Compare technologies based on real-world usage data *

Type

Customer support technology
Live chat software solution

About

Five9 is a contact center solution with digital engagement, analytics, workforce optimization, AI and automation.

Salesforce Chat is a live chat solution from Salesforce that is currently in maintenance-only mode and is scheduled to be retired in February 2026.

Headquarters

San Ramon, California, United States
San Francisco, California, United States

Website

Pricing

Free version ❌
Digital
(Digital-only)
$1,428/year
Core
(Voice-only)
$1,428/year
Premium
(Digital + Voice)
Custom

Categories

Customer Support › Rank #16
Live Chats › Rank #42
Live Chats › Rank #13
Legacy › Rank #36

Popularity

Determined by the number of sites using each technology.

The Salesforce Chat software solution is 6 times more popular than Five9.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Salesforce Chat is more popular than Five9 in all countries.
United States
United Kingdom
Canada
Australia
Germany
Italy
France
Netherlands
Japan
Spain

Awards

Popularity by domain category

Determined by the number of sites in each category.

Salesforce Chat is more popular than Five9 in all market segments.
Business
Marketing/Merchandising
Online Shopping
Health
Fashion/Beauty
Education/Reference
Finance/Banking
Software/Hardware
Internet Services
Real Estate

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#6,134
#12,753
View more ➝
Name
Rank
#1,333
#1,451
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.