🆚 JivoChat vs. Shopify Inbox
- 📈 Shopify Inbox is noticeably more popular than JivoChat.
- 🌎 Shopify Inbox is more popular in the United States, the United Kingdom, and Australia.
- 🌎 JivoChat is more popular in Russia, Brazil, and Ukraine.
JivoChat
Shopify InboxType
About
JivoChat is a freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels.
It offers proactive chat invitations, customizable chat widgets, operator performance monitoring, integrations with 
Facebook, 
Instagram, 
Telegram, 
Viber, 
WhatsApp, and 
Google Analytics, and supports connections with third-party chatbots.
Shopify Inbox is a free customer messaging and live chat application for 
Shopify stores that enables direct conversations with shoppers.
It supports real-time customer chat, AI-generated suggested replies, automated greetings and FAQ answers, product recommendations, information about discounts, and mobile inbox management.
Headquarters
Pricing
(per agent)$336/year
(per agent)$504/year
(per agent)$672/year
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🥇 Most popular in Russia in the Live Chats category.
- 🥇 Most popular in Brazil in the Live Chats category.
- 🥇 Most popular in Ukraine in the Live Chats category.
- 🥇 Most popular in Belarus in the Live Chats category.
- 🥇 Most popular in Kazakhstan in the Live Chats category.
- 🥇 Most popular in New Zealand in the Live Chats category.
- 🥈 Second most popular in Canada in the Live Chats category.
- 🥈 Second most popular in South Africa in the Live Chats category.
- 🥈 Second most popular in Hong Kong in the Live Chats category.
- 🥈 Second most popular in the Philippines in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
LiveChat
Tidio
Intercom
Smartsupp
Zoho SalesIQ
Tawk.to
Gorgias
Channel Talk
Drift
Gladly🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,532,692 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.