Salesforce

Salesforce, Inc., San Francisco, California, United States

Salesforce is a cloud-based enterprise CRM that provides a comprehensive set of tools for managing customer relationships.

It includes contact and opportunity management, workflow automation, AI-powered predictions via Salesforce Einstein, and the AppExchange marketplace for extensions and integrations.

According to our data, Salesforce is the 5th most popular customer relationship management system on the web.
It has 7.6% of the CRM market share and is detected on 0.2% of all websites.

πŸ’Έ Pricing

Salesforce is a commercial product priced starting at $25 per user per month (paid annually) with a free 30-day trial.

Starter Suite$300/user/year
Pro Suite$1,200/user/year

πŸ“Š Rankings and Market Share

πŸ† Salesforce Awards

⚑ Sites Using Salesforce

We have data on 5,743 websites that use the Salesforce CRM system. Here is a list of some of the top ranked ones.

The highest rated site using Salesforce is paypal.com.

#WebsiteRankCountryLanguage
1 paypal.com #45 United States American English
2 cisco.com #89 United States American English
3 shutterstock.com #132 United States English
4 salesforce.com #151 United States English
5 bankofamerica.com #280 American English
6 change.org #994 American English
7 collegeboard.org #1,124 English
8 athenahealth.com #1,235 United States American English
9 kaiserpermanente.org #1,282 American English
10 sony.com #1,331 English
11 eset.com #1,333 United States American English
12 formula1.com #1,380 United Kingdom English
13 splunk.com #1,425 United States English
14 dhl.de #1,451 Germany German
15 kia.com #1,548 Korea English
16 toyota.com #1,629 English
17 houzz.com #1,768 United States American English
18 poshmark.com #1,881 English
19 concursolutions.com #1,958 United States English
20 qiita.com #1,986 Japan Japanese

πŸ“ˆ Usage Statistics

Most of the sites that use Salesforce:

Most of the sites using Salesforce are from the United States and the United Kingdom.

  • United States 34.9%
  • United Kingdom 8.1%
  • Germany 4.9%
  • Australia 4.3%
  • France 3.8%
  • Italy 3.6%
  • Canada 3.2%
  • Netherlands 3%
  • Brazil 2.7%
  • Other 31.5%

Most Salesforce users speak English, Spanish, or German.

  • English 70.7%
  • Spanish 4.9%
  • German 3.8%
  • French 3.4%
  • Portuguese 2.7%
  • Dutch 2.6%
  • Italian 2.5%
  • Japanese 1.6%
  • Chinese 0.8%
  • Other 7%

The Salesforce CRM system is especially popular on .com and .org top-level domains.

  • .com 52.5%
  • .org 5.2%
  • .co.uk 2.7%
  • .de 2.4%
  • .com.au 2.1%
  • .ca 2%
  • .it 1.9%
  • .nl 1.8%
  • .fr 1.7%
  • Other 27.7%

The primary market segments for websites utilizing Salesforce include business, marketing and merchandising, and online shopping.

  • Business 25.8%
  • Marketing/Merchandising 12.3%
  • Online Shopping 11.6%
  • Health 6.2%
  • Fashion/Beauty 6.2%
  • Education/Reference 5.9%
  • Finance/Banking 5.3%
  • Software/Hardware 4.6%
  • Internet Services 3.4%
  • Other 18.7%

πŸ•΅οΈ Similar Technologies

These are some of the best Salesforce alternatives.

RankName
1
Zendesk
San Francisco, California, United States

A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting.

$19+/agent/month
9
Microsoft Dynamics 365
Redmond, Washington, United States

A cloud-based suite of CRM and ERP business applications offered by Microsoft.

$65+/user/month
19
Kustomer
Short Hills, New Jersey, United States

An AI-powered conversational CRM that helps businesses manage customer interactions across multiple messaging platforms, including SMS, WhatsApp, and Facebook Messenger.

$89+/user/month
27
NetSuite
Austin, Texas, United States

A cloud-based enterprise resource planning platform that provides integrated financials, operations, CRM, and e-commerce through its SuiteCommerce offering.

$20,000+/year
35
LeadSquared
Bengaluru, India

A sales automation platform that includes lead management, CRM and email marketing tools.

$25+/user/month

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πŸ’¬ Frequently Asked Questions

What is the company behind Salesforce?

Salesforce is owned by Salesforce, Inc., headquartered in San Francisco, California, United States.

Can I use Salesforce for free?

No, Salesforce is a paid solution.

What is the price of Salesforce?

Salesforce is priced from $25 per user per month (paid annually) for the Starter Suite plan.

Can I try Salesforce for free?

Yes, Salesforce provides a 30-day free trial that allows users to test its full functionality at no cost.

Which country uses Salesforce the most?

The majority of Salesforce users are from the United States.

Who uses Salesforce?

According to our data, Salesforce is used on thousands of sites, including such established ones as paypal.com, cisco.com, and shutterstock.com.

Is Salesforce used on government websites?

In total, we found Salesforce on 10 government sites in the United States.

Do academic institutions use Salesforce?

Yes. Overall, we know of 66 academic websites in the United States that use Salesforce.

How does Salesforce stack up against its competitors?

Salesforce is a very popular customer relationship management system, second only to 4 other customer relationship management systems we track.

What are the alternatives to Salesforce?

Alternatives and possible competitors to Salesforce may include Kustomer, Zendesk, and Microsoft Dynamics 365.

πŸ‘‰ See Also

Statistics were last calculated on .
For details, see our methodology and disclaimer.