⚡ Customer Support in the United Arab Emirates

Zendesk

A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting.

Tidio

A customer service platform that provides live chat, chatbots and a helpdesk system.

LiveChat

A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics.

Crisp

A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base.

Intercom

An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging.

Genesys Cloud CX

A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale.

Sprinklr Service

A customer service solution that unifies voice, digital and social channels.

Freshdesk

A cloud-based helpdesk ticketing system that centralizes customer support requests from multiple channels into a single workspace for support teams.

Gorgias

A customer service tool for e-commerce that integrates order and ticket management and automation in a single platform.

Usersnap

A versatile user feedback platform for product teams to collect feedback and issues with screen capture tools, customer satisfaction micro-surveys, and upvotes on feature requests.

Infobip

A global cloud communications platform that offers omnichannel messaging via SMS, email, WhatsApp, Messenger, Telegram, and Viber, along with identity management, user authentication, and contact center solutions.

Dynamics 365 Customer Service

A platform for support agents, featuring advanced case routing, intelligent knowledge management, AI-powered automation, and integrations with Copilot and Microsoft Teams.

Kustomer

An AI-powered conversational CRM that helps businesses manage customer interactions across multiple messaging platforms, including SMS, WhatsApp, and Facebook Messenger.

Zoho Desk

A help desk software used by businesses to address customer queries and feedbacks over a variety of channels.

RingCentral

A business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions.

Re:amaze

An integrated customer service, live chat, and helpdesk platform for online businesses.

Intercom Help Center

Allows users to publish articles that enable customers to self-serve and find support 24/7.

Featurebase

A support and product management suite that combines AI-assisted customer support, user feedback collection, public roadmaps, and product update announcements in a single platform.

Elevio

A SaaS customer education platform that empowers teams by delivering contextual knowledge to customers, support agents, and internal teams.

Freshservice

A cloud-based IT service management and enterprise service management platform that helps organizations handle IT and employee service requests, assets, operations, and cross-department workflows in a unified system.

Acquire

A conversational customer support platform that helps businesses bring all of their digital interaction channels into one single dashboard.

Help Scout

A complete customer communications platform with shared inbox, live chat and help desk.

Twilio

A cloud-based customer engagement and communication platform that provides APIs and tools for building voice, messaging, email, and authentication features into applications.

osTicket

An open-source web-based support ticket system that helps organizations collect, manage and respond to customer inquiries created via email, phone and web forms.