Live Chat Software Ranked #26–#50 in Canada by Market Share (2026)

📈 Live Chat Software Ranked #26–#50 in Canada

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Canada is a North American country with a population of over 40 million people.

Statistics based on 81K+ analyzed websites. About this data

The following list shows the live chat software ranked from 26th to 50th out of 106 used on websites in Canada.

Rank	Name	Market share
26	Chatty Hanoi, Vietnam A live chat and AI sales agent built for Shopify stores that enables real-time customer support and automated product guidance through a customizable chat widget. Free$19.99+/month	0.8%
27	Five9 San Ramon, California, United States A cloud contact center platform that provides omnichannel engagement, analytics, workforce optimization, and AI-powered automation. $119+/month	0.8%
28	WP Social Ninja Newark, Delaware, United States A WordPress social proof plugin that allows users to embed social media feeds, business reviews, and chat widgets into a website. Free$62/year	0.8%
29	JivoChat Vitória, Espírito Santo, Brazil A freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels. Free$28+/month	0.7%
30	Ada Toronto, Ontario, Canada An AI-first customer service platform that delivers AI agents that are easy to deploy, measure, coach, and continuously improve. $$$	0.7%
31	ChatBot Wrocław, Poland An AI platform that allows you to build and deploy conversational chatbots without any coding skills. $65+/month	0.6%
32	My Live Chat North York, Ontario, Canada A cloud-based live chat solution that enables website owners to communicate with visitors in real time and monitor incoming traffic. Free$15+/month	0.5%
33	LivePerson New York, United States An AI-powered conversational platform that connects brands to consumers through popular channels, such as Web Messaging, Messenger and WhatsApp, and can scale to any number of conversations. $$$	0.5%
34	Chatwoot San Francisco, California, United States An open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations. FreeOpen source$19+/agent/month	0.5%
35	Collect.chat Newark, Delaware, United States An interactive chatbot platform that allows website owners to create automated conversational forms without coding. Free$24+/month	0.4%
36	Qualified San Francisco, California, United States An agentic marketing platform for B2B companies that identifies and engages high-intent website visitors and inbound leads. $3,500+/month	0.4%
37	Botpress Quebec City, Canada An all-in-one platform for developers building chatbot applications powered by the latest LLMs. Free$189+/month	0.4%
38	Voiceflow San Francisco, California, United States A no-code platform that allows users to build chat and voice AI agents through a visual interface, without coding. Free$60+/month	0.4%
39	SnapEngage Dallas, Texas, United States A live chat solution built for sales and support.	0.4%
40	Acquire San Francisco, California, United States A conversational customer support platform that helps businesses bring all of their digital interaction channels into one single dashboard. $$$	0.3%
41	Chatway Tel Aviv, Israel A live chat and AI chatbot platform that enables websites to communicate with visitors in real time through a customizable chat widget and automated messaging. Free$29+/month	0.3%
42	Smartsupp Brno, Czechia A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard. Free$14+/month	0.3%
43	Gladly San Francisco, California, United States A customer service platform for B2C companies that unifies customer conversations, profile data, and service workflows across channels into a single view. $180+/user/month	0.3%
44	Azure AI Bot Service Redmond, Washington, United States A coding-based platform that enables developers to build and deploy intelligent, fully customizable, enterprise-grade conversational AI bots. Free$$$	0.3%
45	OpenWidget Wrocław, Poland Allows users to embed Google Reviews, WhatsApp chat, Messenger chat, visitor counter, contact form and other widgets that can help improve customer engagement. Free	0.3%
46	Dynamics 365 Customer Service Redmond, Washington, United States A customer support and case management platform within the Dynamics 365 business application suite for managing omnichannel service operations and customer interactions. $50+/user/month	0.2%
47	Talkdesk Palo Alto, California, United States A CCaaS platform that unites human and AI agents to handle customer requests, automate tasks, and escalate complex issues to human support. $25+/user/month	0.2%
48	TeamDynamix Columbus, Ohio, United States A SaaS cloud platform that provides service and project management, integration and workflow, and conversational AI solutions. $$$	0.2%
49	Nice CXone Hoboken, New Jersey, United States An omnichannel customer experience platform that delivers workflow automation, AI agents, voice self-service, and a centralized knowledge base. $71+/user/month	0.2%
50	Brevo Conversations Paris, France Brevo Conversations Platform includes live chat, chatbot, WhatsApp integration and AI capabilities. Free$15/user/month	0.2%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 81,118 websites from Canada.
We currently track the presence of 131 live chat software solutions across the web.
Of these, 106 were detected on websites from Canada.
Statistics were last calculated on November 9, 2026.
For more details, see our methodology and disclaimer.