⚡ Live Chat Software in Finland

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Finland is a Northern European country with a population of around 5.6 million people.

According to our data, live chat software is used on 4.8% of websites from Finland.

⭐ Most Popular in 2026

The following chart shows the top live chat software in Finland in 2026, based on market share.

The most popular is Leadoo with a share of 19.8%, followed by Giosg with 19.5% and Tawk.to with 15.1%.

🚀 Highlights

Here is a list of the top software that is more popular in Finland than worldwide.
Differences between global and country rankings are shown in parentheses.

✨ Best Live Chat Software

Below is a more detailed list of the top 25 of the 50 live chat software solutions used on sites from Finland, ranked by their market share.

RankNameMarket share
-
Leadoo
Helsinki, Finland

A conversion platform that uses interactive on-site engagement tools, AI-enhanced chatbots, smart forms, visual bots, and analytics to help businesses turn passive website traffic into qualified leads.

Free€699+/month
2
Giosg
Helsinki, Finland

A sales acceleration platform that combines live chat, chatbots, AI and interactive content to maximize online sales by improving the online experience.

$$$
3
Tawk.to
Las Vegas, Nevada, United States

A free live chat software for websites.

Free
4
Zendesk Chat
San Francisco, California, United States

A live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time.

$19+/agent/month
5
Intercom
San Francisco, California, United States

An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging.

$39+/month
6
Crisp
Nantes, France

A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base.

Free€45+/month
7
HubSpot Chat
Cambridge, Massachusetts, United States

Live chat software with built-in chatbots and automation integrated into the HubSpot CRM to support sales, marketing, and customer service interactions.

Free$20+/seat/month
8
LiveChat
Wrocław, Poland

A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics.

$19+/user/month
9
Chatbase
Toronto, Ontario, Canada

A platform that enables businesses to build their own AI agents to handle customer support, resolve issues, and take meaningful actions through AI-driven conversations.

Free$40+/month
10
Salesforce Chat
San Francisco, California, United States

A live chat solution from Salesforce that is currently in maintenance-only mode and is scheduled to be retired in February 2026.

Legacy
11
Tidio
San Francisco, California, United States

A customer service platform that provides live chat, chatbots and a helpdesk system.

Free$29+/month
12
Freshchat
San Mateo, California, United States

A cloud-based business messaging and conversational support platform that combines live chat, in-app messaging and AI-powered chatbots.

Free$19+/agent/month
13
Boost.ai
Sandnes, Norway

An enterprise conversational AI platform that delivers chatbot and voice bot solutions for customer service and internal support.

$$$
14
Boost
Ho Chi Minh City, Vietnam

An AI-powered search and discovery solution for Shopify stores that improves product findability and browsing by enhancing site search, filters, recommendations, and merchandising.

$29+/month
15
Help Scout
Boston, Massachusetts, United States

A complete customer communications platform with shared inbox, live chat and help desk.

Free$25+/user/month
16
Genesys Cloud CX
Menlo Park, California, United States

A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale.

$75+/user/month
17
Gorgias
San Francisco, California, United States

A customer service tool for e-commerce that integrates order and ticket management and automation in a single platform.

$10+/month
18
JivoChat
Vitória, Espírito Santo, Brazil

A freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels.

Free$28+/month
19
Smartsupp
Brno, Czech Republic

A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard.

Free$14+/month
20
Olark
San Jose, California, United States

A chat application for websites that provides analytics tools and AI chatbots.

$29+/month
21
Chaty
Tel Aviv, Israel

A website communication widget that lets site owners add chat buttons so visitors can contact support through their preferred messaging apps.

Free$15+/month
22
Collect.chat
Newark, Delaware, United States

An interactive chatbot platform that allows website owners to create automated conversational forms without coding.

Free$24+/month
23
Zoho SalesIQ
Chennai, India

A customer messaging and engagement platform that helps businesses track website visitors in real time, connect with them through live chat, and convert them into leads or support contacts.

Free$10+/user/month
24
Qualified
San Francisco, California, United States

A conversational marketing platform designed to help B2B companies connect with qualified buyers in real time and engage with them instantly.

$3,500+/month
25
Azure AI Bot Service
Redmond, Washington, United States

A coding-based platform that enables developers to build and deploy intelligent, fully customizable, enterprise-grade conversational AI bots.

Free$$$

👉 See Also

Data is based on the analysis of 18,371 websites from Finland.
Statistics were last calculated on .
For details, see our methodology and disclaimer.