⚡ Live Chat Software in Lithuania

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Lithuania is a Northern European country with a population of around 2.7 million people.

According to our data, live chat software is used on 5% of websites from Lithuania.

Statistics based on 9K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top live chat software in Lithuania in 2026, based on market share.

The most popular is Tawk.to, which dominates the market with an overwhelming 51.8% share.
It is followed by Zendesk Chat with 7.9% and Tidio with 6%.

Tawk.to 51.8%
Zendesk Chat 7.9%
Tidio 6%
Shopify Inbox 4.8%
Smartsupp 4.3%
Intercom 4.1%
LiveChat 4.1%
Crisp 2.7%
Chaty 1.9%
JivoChat 1.4%
Voiceflow 1.4%
Help Scout 1.2%
Chatbase 1%
Salesforce Chat 0.8%
Other 6.6%

🚀 Highlights

Here is a list of the top solutions that is more popular in Lithuania than worldwide.
Differences between global and country rankings are shown in parentheses.

3. Tidio ^(-2)
5. Smartsupp ^(-6)
6. Intercom ^(-1)
8. Crisp ^(-2)
11. Voiceflow ^(-45)
12. Help Scout ^(-6)
13. Chatbase ^(-10)
17. Genesys Cloud CX ^(-8)
18. Customers.ai ^(-50)
19. Sunshine Conversations ^(-14)

✨ Best Live Chat Software

Below is a more detailed list of the top 25 of the 42 live chat software solutions used on sites from Lithuania, ranked by their market share.

Rank	Name	Market share
1	Tawk.to Las Vegas, Nevada, United States A free live chat software for websites. Free	51.8%
2	Zendesk Chat San Francisco, California, United States A live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time. $19+/agent/month	7.9%
3	Tidio San Francisco, California, United States A customer service platform that provides live chat, chatbots and a helpdesk system. Free$29+/month	6%
4	Shopify Inbox Ottawa, Ontario, Canada A free customer messaging and live chat application for Shopify stores that enables direct conversations with shoppers. Free	4.8%
5	Smartsupp Brno, Czech Republic A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard. Free$14+/month	4.3%
6	Intercom San Francisco, California, United States An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging. $39+/month	4.1%
7	LiveChat Wrocław, Poland A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics. $19+/user/month	4.1%
8	Crisp Nantes, France A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base. Free€45+/month	2.7%
9	Chaty Tel Aviv, Israel A website communication widget that lets site owners add chat buttons so visitors can contact support through their preferred messaging apps. Free$15+/month	1.9%
10	JivoChat Vitória, Espírito Santo, Brazil A freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels. Free$28+/month	1.4%
11	Voiceflow San Francisco, California, United States A no-code platform that allows users to build chat and voice AI agents through a visual interface, without coding. Free$60+/month	1.4%
12	Help Scout Boston, Massachusetts, United States A complete customer communications platform with shared inbox, live chat and help desk. Free$25+/user/month	1.2%
13	Chatbase Toronto, Ontario, Canada A platform that enables businesses to build their own AI agents to handle customer support, resolve issues, and take meaningful actions through AI-driven conversations. Free$40+/month	1%
14	Salesforce Chat San Francisco, California, United States A live chat solution from Salesforce that is currently in maintenance-only mode and is scheduled to be retired in February 2026. Legacy	0.8%
15	GetButton Helsinki, Finland A website chat widget that provides a floating contact button redirecting visitors to messaging apps such as WhatsApp, Messenger, Telegram, and Instagram to start conversations directly. $4.99+/month	0.8%
16	Zoho SalesIQ Chennai, India A customer messaging and engagement platform that helps businesses track website visitors in real time, connect with them through live chat, and convert them into leads or support contacts. Free$10+/user/month	0.8%
17	Genesys Cloud CX Menlo Park, California, United States A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale. $75+/user/month	0.8%
18	Customers.ai Boston, Massachusetts, United States A visitor identification and prospecting platform that provides B2C businesses and marketing agencies with tools to find and engage customers. $199+/month	0.6%
19	Sunshine Conversations San Francisco, California, United States A customizable messaging platform that allows users to connect third-party bots and leverage the API. $115+/agent/month	0.6%
20	Chatway Tel Aviv, Israel A live chat and AI chatbot platform that enables websites to communicate with visitors in real time through a customizable chat widget and automated messaging. Free$29+/month	0.6%
21	Drift Atlanta, Gerogia, United States A conversational marketing platform that combines AI-powered chatbots, live chat, and interactive landing pages. $75+/user/month	0.6%
22	Brevo Conversations Paris, France Platform includes live chat, chatbot, WhatsApp integration and AI capabilities. Free$15/user/month	0.4%
23	Giosg Helsinki, Finland A sales acceleration platform that combines live chat, chatbots, AI and interactive content to maximize online sales by improving the online experience. $$$	0.4%
24	Respond.io Hong Kong An AI-powered customer engagement platform that unifies all communication channels, including WhatsApp, Messenger, Instagram Business Chat, TikTok, Telegram, LINE, Viber, and more. $99+/month	0.4%
25	Pure Chat Scottsdale, Arizona, United States A live chat platform designed to help businesses engage website visitors through a customizable chat widget. $49+/month	0.4%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 9,613 websites from Lithuania.
We currently track the presence of 110 live chat software solutions across the web.
Of these, 42 were detected on websites from Lithuania.
Statistics were last calculated on June 20, 2026.
For more details, see our methodology and disclaimer.