Live Chat Software Ranked #26–#50 in New Zealand by Market Share (2026)

📈 Live Chat Software Ranked #26–#50 in New Zealand

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

New Zealand is an Oceanian country with a population of over 5.1 million people.

Statistics based on 16K+ analyzed websites. About this data

The following list shows the live chat software ranked from 26th to 50th out of 62 used on websites in New Zealand.

Rank	Name	Market share
26	Chatway Tel Aviv, Israel A live chat and AI chatbot platform that enables websites to communicate with visitors in real time through a customizable chat widget and automated messaging. Free$29+/month	0.6%
27	WP Social Ninja Newark, Delaware, United States A plugin for WordPress that allows you to embed social feeds (Instagram, Facebook), reviews (Google Reviews, WooCommerce Reviews), and chat widgets into your website. Free$44/year	0.6%
28	Chatty Hanoi, Vietnam A live chat and AI sales agent built for Shopify stores that enables real-time customer support and automated product guidance through a customizable chat widget. Free$19.99+/month	0.5%
29	Help Scout Boston, Massachusetts, United States A complete customer communications platform with shared inbox, live chat and help desk. Free$25+/user/month	0.5%
30	My Live Chat North York, Ontario, Canada A cloud-based live chat solution that enables website owners to communicate with visitors in real time and monitor incoming traffic. Free$15+/month	0.4%
31	LivePerson New York, United States An AI-powered conversational platform that connects brands to consumers through popular channels, such as Web Messaging, Messenger and WhatsApp, and can scale to any number of conversations. $$$	0.3%
32	Ada Toronto, Ontario, Canada An AI-first customer service platform that delivers AI agents that are easy to deploy, measure, coach, and continuously improve. $$$	0.3%
33	Chatra Paris, France A cloud-based live chat platform designed for small businesses and e-commerce retailers. Free€25+/agent/month	0.3%
34	Twilio San Francisco, California, United States A cloud-based customer engagement and communication platform that provides APIs and tools for building voice, messaging, email, and authentication features into applications. Free$250+/month	0.3%
35	Voiceflow San Francisco, California, United States A no-code platform that allows users to build chat and voice AI agents through a visual interface, without coding. Free$60+/month	0.3%
36	Chatlio Seattle, Washington, United States A live chat solution that allows to talk with customers directly from Slack. $29+/month	0.2%
37	Collect.chat Newark, Delaware, United States An interactive chatbot platform that allows website owners to create automated conversational forms without coding. Free$24+/month	0.2%
38	Respond.io Hong Kong An AI-powered customer engagement platform that unifies all communication channels, including WhatsApp, Messenger, Instagram Business Chat, TikTok, Telegram, LINE, Viber, and more. $99+/month	0.2%
39	ChatBot Wrocław, Poland An AI platform that allows you to build and deploy conversational chatbots without any coding skills. $65+/month	0.2%
40	Smartsupp Brno, Czech Republic A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard. Free$14+/month	0.2%
41	Dynamics 365 Customer Service Redmond, Washington, United States A customer support and case management platform within the Dynamics 365 business application suite for managing omnichannel service operations and customer interactions. $50+/user/month	0.2%
42	Sprinklr New York, United States An AI-powered customer experience management platform. $15,000+/year	0.2%
43	Chatwoot San Francisco, California, United States An open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations. FreeOpen source$19+/agent/month	0.2%
44	Dashly Wilmington, Delaware, United States An AI-powered conversational marketing platform that helps businesses boost revenue and automate support. $39+/month	0.1%
45	Gladly San Francisco, California, United States A customer service platform for B2C companies that unifies customer conversations, profile data, and service workflows across channels into a single view. $180+/user/month	0.1%
46	Qualified San Francisco, California, United States An agentic marketing platform for B2B companies that identifies and engages high-intent website visitors and inbound leads. $3,500+/month	0.1%
47	Nice CXone Hoboken, New Jersey, United States An omnichannel customer experience platform that delivers workflow automation, AI agents, voice self-service, and a centralized knowledge base. $71+/user/month	0.1%
48	Brevo Conversations Paris, France Brevo Conversations Platform includes live chat, chatbot, WhatsApp integration and AI capabilities. Free$15/user/month	0.1%
49	Lime Connect Cologne, Germany An AI-powered, GDPR-compliant live chat and customer messaging platform developed and hosted in Germany. Free$130+/month	0.1%
50	HappyFox Irvine, California, United States A web-based, AI-driven, multi-channel help desk software that can handle requests via email, phone, and live chat. $29+/agent/month	0.1%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 16,771 websites from New Zealand.
We currently track the presence of 114 live chat software solutions across the web.
Of these, 62 were detected on websites from New Zealand.
Statistics were last calculated on September 18, 2026.
For more details, see our methodology and disclaimer.