Live Chat Software Ranked #26–#50 in New Zealand by Market Share (2026)

📈 Live Chat Software Ranked #26–#50 in New Zealand

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

New Zealand is an Oceanian country with a population of over 5.1 million people.

Statistics based on 14K+ analyzed websites. About this data

The following list shows the live chat software ranked from 26th to 50th out of 53 used on websites in New Zealand.

Rank	Name	Market share
26	Smartsupp Brno, Czech Republic A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard. Free$14+/month	0.6%
27	Chatra Paris, France A cloud-based live chat platform designed for small businesses and e-commerce retailers. Free€25+/agent/month	0.4%
28	LivePerson New York, United States An AI-powered conversational platform that connects brands to consumers through popular channels, such as Web Messaging, Messenger and WhatsApp, and can scale to any number of conversations. $$$	0.4%
29	Twilio San Francisco, California, United States A cloud-based customer engagement and communication platform that provides APIs and tools for building voice, messaging, email, and authentication features into applications. Free$250+/month	0.4%
30	Dynamics 365 Customer Service Redmond, Washington, United States A platform for support agents, featuring advanced case routing, intelligent knowledge management, AI-powered automation, and integrations with Copilot and Microsoft Teams. $50+/user/month	0.4%
31	Ada Toronto, Ontario, Canada An AI-first customer service platform that delivers AI agents that are easy to deploy, measure, coach, and continuously improve. $$$	0.4%
32	Sprinklr New York, United States An AI-powered customer experience management platform. $15,000+/year	0.3%
33	Provide Support New York, United States A live chat solution for websites with cross-platform agent apps available for various mobile and desktop systems. $24+/month	0.3%
34	Voiceflow San Francisco, California, United States A no-code platform that allows users to build chat and voice AI agents through a visual interface, without coding. Free$60+/month	0.3%
35	Chatwoot San Francisco, California, United States An open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations. FreeOpen source$19+/agent/month	0.3%
36	Rocket.Chat Wilmington, Delaware, United States An open-source communication platform designed for organizations with high security, privacy, and data sovereignty requirements that supports real-time chat, voice, and video across web, desktop, and mobile clients. FreeOpen source$$$	0.3%
37	Collect.chat Newark, Delaware, United States An interactive chatbot platform that allows website owners to create automated conversational forms without coding. Free$24+/month	0.3%
38	Brevo Conversations Paris, France Platform includes live chat, chatbot, WhatsApp integration and AI capabilities. Free$15/user/month	0.3%
39	Zammad Berlin, Germany An open-source ticketing and helpdesk platform that consolidates customer support requests from multiple channels into a unified workflow for tracking and resolution. FreeOpen source€2,999+/year	0.1%
40	Dashly Wilmington, Delaware, United States An AI-powered conversational marketing platform that helps businesses boost revenue and automate support. $39+/month	0.1%
41	Respond.io Hong Kong An AI-powered customer engagement platform that unifies all communication channels, including WhatsApp, Messenger, Instagram Business Chat, TikTok, Telegram, LINE, Viber, and more. $99+/month	0.1%
42	Callibri Yekaterinburg, Russia A Russian lead management platform unifying marketing analytics (call/email tracking, end-to-end analytics), multichannel communications (chat, callback, social/messenger), and lead automation.	0.1%
43	Inbenta Allen, Texas, United States A provider of conversational AI solutions, including a sophisticated chatbot engine equipped with semantic search and transactional intelligence. $500+/month	0.1%
44	ChatBot Wrocław, Poland An AI platform that allows you to build and deploy conversational chatbots without any coding skills. $65+/month	0.1%
45	GetButton Helsinki, Finland The chat button by GetButton takes website visitors directly to the messaging app such as WhatsApp or Messenger and allows them to initiate a conversation. $4.99+/month	0.1%
46	Nice CXone Hoboken, New Jersey, United States An omnichannel customer experience platform that delivers workflow automation, AI agents, voice self-service, and a centralized knowledge base. $71+/user/month	0.1%
47	HappyFox Irvine, California, United States A web-based, AI-driven, multi-channel help desk software that can handle requests via email, phone, and live chat. $29+/agent/month	0.1%
48	Acquire San Francisco, California, United States A conversational customer support platform that helps businesses bring all of their digital interaction channels into one single dashboard. $$$	0.1%
49	Sprinklr Service New York, United States A customer service solution that unifies voice, digital and social channels. $249/seat/month	0.1%
50	Chatlio Seattle, Washington, United States A live chat solution that allows to talk with customers directly from Slack. $29+/month	0.1%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 14,239 websites from New Zealand.
We currently track the presence of 109 live chat software solutions across the web.
Of these, 53 were detected on websites from New Zealand.
Statistics were last calculated on May 5, 2026.
For more details, see our methodology and disclaimer.