Live Chat Software Ranked #26–#50 in New Zealand by Market Share (2026)

📈 Live Chat Software Ranked #26–#50 in New Zealand

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

New Zealand is an Oceanian country with a population of over 5.1 million people.

Statistics based on 17K+ analyzed websites. About this data

The following list shows the live chat software ranked from 26th to 50th out of 68 used on websites in New Zealand.

Rank	Name	Market share
26	Help Scout Boston, Massachusetts, United States A complete customer communications platform with shared inbox, live chat and help desk. Free$25+/user/month	0.7%
27	WP Social Ninja Newark, Delaware, United States A WordPress social proof plugin that allows users to embed social media feeds, business reviews, and chat widgets into a website. Free$62/year	0.6%
28	Chatty Hanoi, Vietnam A live chat and AI sales agent built for Shopify stores that enables real-time customer support and automated product guidance through a customizable chat widget. Free$19.99+/month	0.5%
29	Dynamics 365 Customer Service Redmond, Washington, United States A customer support and case management platform within the Dynamics 365 business application suite for managing omnichannel service operations and customer interactions. $50+/user/month	0.5%
30	Chatway Tel Aviv, Israel A live chat and AI chatbot platform that enables websites to communicate with visitors in real time through a customizable chat widget and automated messaging. Free$29+/month	0.5%
31	My Live Chat North York, Ontario, Canada A cloud-based live chat solution that enables website owners to communicate with visitors in real time and monitor incoming traffic. Free$15+/month	0.4%
32	Smartsupp Brno, Czech Republic A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard. Free$14+/month	0.4%
⏳	Amazon Connect Customer Seattle, Washington, United States A cloud-based Contact Center as a Service platform that provides omnichannel customer engagement and AI-powered agentic capabilities. $0.010+/message	0.3%
34	Voiceflow San Francisco, California, United States A no-code platform that allows users to build chat and voice AI agents through a visual interface, without coding. Free$60+/month	0.3%
35	Ada Toronto, Ontario, Canada An AI-first customer service platform that delivers AI agents that are easy to deploy, measure, coach, and continuously improve. $$$	0.3%
36	Chatra Paris, France A cloud-based live chat platform designed for small businesses and e-commerce retailers. Free€25+/agent/month	0.3%
37	LivePerson New York, United States An AI-powered conversational platform that connects brands to consumers through popular channels, such as Web Messaging, Messenger and WhatsApp, and can scale to any number of conversations. $$$	0.3%
38	Chatlio Seattle, Washington, United States A live chat solution that allows to talk with customers directly from Slack. $29+/month	0.2%
39	Sprinklr New York, United States An AI-powered customer experience management platform. $15,000+/year	0.2%
40	ChatBot Wrocław, Poland An AI platform that allows you to build and deploy conversational chatbots without any coding skills. $65+/month	0.2%
41	Provide Support New York, United States A live chat solution for websites with cross-platform agent apps available for various mobile and desktop systems. $24+/month	0.2%
42	Respond.io Hong Kong An AI-powered customer engagement platform that unifies all communication channels, including WhatsApp, Messenger, Instagram Business Chat, TikTok, Telegram, LINE, Viber, and more. $99+/month	0.2%
43	Chatwoot San Francisco, California, United States An open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations. FreeOpen source$19+/agent/month	0.2%
44	Nice CXone Hoboken, New Jersey, United States An omnichannel customer experience platform that delivers workflow automation, AI agents, voice self-service, and a centralized knowledge base. $71+/user/month	0.2%
⏳	Forethought San Francisco, California, United States An enterprise AI agent platform that automates customer support across chat, email, and voice. $$$	0.2%
46	Collect.chat Newark, Delaware, United States An interactive chatbot platform that allows website owners to create automated conversational forms without coding. Free$24+/month	0.2%
⏳	LiveChatAI Ankara, Turkey An AI chatbot for customer support that trains on a company's own content to answer customer questions. Free$39+/month	0.1%
48	GetButton Helsinki, Finland A website chat widget that provides a floating contact button redirecting visitors to messaging apps such as WhatsApp, Messenger, Telegram, and Instagram to start conversations directly. $4.99+/month	0.1%
49	Callibri Yekaterinburg, Russia A Russian lead management platform unifying marketing analytics (call/email tracking, end-to-end analytics), multichannel communications (chat, callback, social/messenger), and lead automation.	0.1%
50	HappyFox Irvine, California, United States A web-based, AI-driven, multi-channel help desk software that can handle requests via email, phone, and live chat. $29+/agent/month	0.1%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 17,419 websites from New Zealand.
We currently track the presence of 131 live chat software solutions across the web.
Of these, 68 were detected on websites from New Zealand.
Statistics were last calculated on November 2, 2026.
For more details, see our methodology and disclaimer.