🆚 Klaviyo vs. Twilio

Type

Marketing automation platform
CPaaS provider

About

Klaviyo is a marketing automation and data platform that enables businesses to run email, SMS, mobile push, and web form campaigns using a unified customer database.

It provides real-time customer profiles with behavioral and purchase history, advanced segmentation based on hundreds of data points, and built-in AI for automated multi-channel flows, content generation, and predictive analytics such as next purchase date, churn risk, and lifetime value.

Twilio is a cloud-based customer engagement and communication platform that provides APIs and tools for building voice, messaging, email, and authentication features into applications.

It offers programmable APIs for SMS, MMS, WhatsApp, email, and voice calls, developer tools such as serverless functions and a drag-and-drop workflow builder, customer data capabilities through its Segment platform, and omnichannel engagement solutions including contact center software and campaign orchestration.

Headquarters

Boston, Massachusetts, United States
San Francisco, California, United States

Website

Pricing

Free version ✔️ 500 emails + 150 SMS credits per month
Email
(15K emails)
$45+/month
Email and SMS
(5K emails + 100 SMS credits)
$20+/month
Marketing Analytics $100+/month
Advanced Klaviyo Data Platform $500+/month
Customer Agent
(75+ AI conversations)
$50+/month
Price per SMS
USA $0.012-
Canada $0.036-
Australia $0.048-
UK $0.05-
Spain $0.06-
Italy $0.084-
Ireland $0.0903
Germany $0.1122
Support Plans
Production $250+/month
Business $1,500+/month
Personalized $5,000+/month
Price per SMS (outbound/inbound)
USA $0.0083
Canada $0.0083
UK $0.0524/$0.0075
Germany $0.112/$0.0075
Conversations API
Usage $0.05+/active user/month
Media storage $0.25+/GB/m+
Voice API (outbound calls/inbound calls, per minute)
USA $0.014/$0.0085
Canada $0.014/$0.0085
UK $0.0158/$0.01
Germany $0.021/$0.01
Verify API $0.05/verification + channel fees
Lookup API
Free version ✔️ Formatting and validation
Inbound caller identification $0.01/request
Identity match $0.01/request

Categories

Marketing Automation › Rank #2
Marketing Automation › Rank #36
CDP › Rank #1
Email Marketing › Rank #2
Push Notifications › Rank #1
CPaaS › Rank #2

Popularity

Determined by the number of sites using each technology.

The Klaviyo marketing automation platform is 86 times more popular than Twilio.
Total websites

Market share

Marketing Automation

Popularity by country

Determined by the number of sites detected from each country.

Klaviyo is more popular in the United States, the United Kingdom, and Australia, while Twilio is more popular in Iran, Armenia, and Tanzania.
United States
United Kingdom
Australia
Canada
Germany
France
Netherlands
Denmark
Spain
Italy

Awards

Popularity by domain category

Determined by the number of sites in each category.

Klaviyo is more popular than Twilio in all market segments.
Online Shopping
Fashion/Beauty
Marketing/Merchandising
Business
Sports
Health
Alcohol
Entertainment
Blogs/Wiki
Internet Services

Top sites

Top-ranked sites that use these technologies.

Name
Rank
View more ➝
Name
Rank
#4,470
#8,086
View more ➝

See also

🗃️ About This Data