🆚 Shopify Inbox vs. Trengo
- 📈 Shopify Inbox is much more popular than Trengo.
- 🌎 Shopify Inbox is more popular in the United States, the United Kingdom, and Australia.
- 🌍 Trengo is more popular in the Netherlands and Suriname.
Shopify Inbox
TrengoType
About
Shopify Inbox is a free customer messaging and live chat application for 
Shopify stores that enables direct conversations with shoppers.
It supports real-time customer chat, AI-generated suggested replies, automated greetings and FAQ answers, product recommendations, information about discounts, and mobile inbox management.
Trengo is an AI-powered omnichannel customer engagement platform that centralizes 
WhatsApp, email, live chat, social media, and voice conversations in a shared team inbox.
It offers AI Agents that answer routine inquiries in over 70 languages, a no-code journey builder, kanban-style boards, GDPR-compliant EU data residency, and integrations with 
HubSpot, 
Salesforce, and 
Microsoft Dynamics.
Headquarters
Pricing
(300 conversations/month) $209+/month
(1K conversations/month) $350/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🥇 Most popular in Hong Kong in the Live Chats category.
- 🥈 Second most popular in Canada in the Live Chats category.
- 🥈 Second most popular in New Zealand in the Live Chats category.
- 🥈 Second most popular in South Africa in the Live Chats category.
- 🥉 Third most popular in Japan in the Live Chats category.
- 🥉 Third most popular in the Netherlands in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,653,460 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.