⚡ Live Chat Software in Austria

Zendesk Chat

A live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time.

Tawk.to

A free live chat software for websites.

Userlike

An AI-powered, GDPR-compliant live chat software, developed and hosted in Germany.

Azure AI Bot Service

A coding-based platform that enables developers to build and deploy intelligent, fully customizable, enterprise-grade conversational AI bots.

Chatbase

A platform that enables businesses to build their own AI agents to handle customer support, resolve issues, and take meaningful actions through AI-driven conversations.

Tidio

A customer service platform that provides live chat, chatbots and a helpdesk system.

Salesforce Chat

A live chat solution from Salesforce that is currently in maintenance-only mode and is scheduled to be retired in February 2026.

Intercom

An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging.

LiveChat

A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics.

Smartsupp

A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard.

HubSpot Chat

Live chat software with built-in chatbots and automation integrated into the HubSpot CRM to support sales, marketing, and customer service interactions.

Zoho SalesIQ

A customer messaging and engagement platform that helps businesses track website visitors in real time, connect with them through live chat, and convert them into leads or support contacts.

Crisp

A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base.

Dynamics 365 Customer Service

A platform for support agents, featuring advanced case routing, intelligent knowledge management, AI-powered automation, and integrations with Copilot and Microsoft Teams.

Chaty

A website communication widget that lets site owners add chat buttons so visitors can contact support through their preferred messaging apps.

Microsoft Copilot Studio

A graphical low-code tool for building and maintaining your own generative AI tools, called Copilots.

Salesforce Enhanced Chat

A modern live chat and messaging solution from Salesforce that replaces the legacy Salesforce Chat and supports real-time and asynchronous conversations across web and mobile channels.

An AI-powered conversational platform that connects brands to consumers through popular channels, such as Web Messaging, Facebook Messenger and WhatsApp, and can scale to any number of conversations.

Freshchat

A cloud-based business messaging and conversational support platform that combines live chat, in-app messaging and AI-powered chatbots.

Brevo Conversations

Platform includes live chat, chatbot, WhatsApp integration and AI capabilities.

Genesys Cloud CX

A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale.

JivoChat

A freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels.

Olark

A chat application for websites that provides analytics tools and AI chatbots.

SnapEngage

A live chat solution built for sales and support.

Rocket.Chat

An open-source communication platform designed for organizations with high security, privacy, and data sovereignty requirements that supports real-time chat, voice, and video across web, desktop, and mobile clients.