HubSpot Chat
HubSpot, Cambridge, Massachusetts, United StatesHubSpot Chat is live chat software with built-in chatbots and automation integrated into the HubSpot CRM to support sales, marketing, and customer service interactions.
It offers automated routing based on agent availability, a no-code chatbot builder, customizable welcome messages and chat widget branding, and a shared inbox that unifies live chat, chatbot, and messaging from Facebook Messenger, SMS, and other channels.
According to our data, HubSpot Chat ranks 15th among the live chat software we track.
It has 1.7% of the live chat market share and is present on 0.07% of all websites.
- 🏠 Website
- 👨👩👦👦 Community
💸 Pricing
HubSpot Chat is available in both free and paid versions.
(1K contacts)$20/seat/month
(3 seats, 2K contacts)$890/month
(5 seats, 10K contacts)$3,600/month
📊 Rankings and Market Share
- Live Chats
- Rank: 15
- Market share: 1.7%
🏆 HubSpot Chat Awards
- ⭐ 6th most popular in Sweden in the Live Chats category.
- ⭐ 7th most popular in Finland in the Live Chats category.
- ⭐ 8th most popular in Brazil in the Live Chats category.
- ⭐ 9th most popular in France in the Live Chats category.
- ⭐ 10th most popular in the United States in the Live Chats category.
- ⭐ 10th most popular in the Netherlands in the Live Chats category.
- ⭐ 10th most popular in Italy in the Live Chats category.
- 🔥 11st most popular in Germany in the Live Chats category.
- 🔥 12nd most popular in Japan in the Live Chats category.
- 🔥 13rd most popular in the United Kingdom in the Live Chats category.
⚡ Sites Using HubSpot Chat
We have data on 2,256 websites that use the HubSpot Chat software solution. Here is a list of some of the top ranked ones.
The highest rated site using HubSpot Chat is sourceforge.net.
| # | Website | Rank | Country | Language |
|---|---|---|---|---|
| 1 | #97 | United States | English | |
| 2 | #247 | Japan | Japanese | |
| 3 | hubspot.com |
#289 | United States | English |
| 4 | #1,061 | Brazil | Brazilian Portuguese | |
| 5 | #1,556 | United States | American English | |
| 6 | #1,676 | United States | English | |
| 7 | #2,496 | English | ||
| 8 | #2,889 | English | ||
| 9 | #2,924 | United States | English | |
| 10 | #3,006 | United States | English | |
| 11 | blog.hubspot.com |
United States | English | |
| 12 | #5,796 | India | English | |
| 13 | #6,425 | Brazil | Brazilian Portuguese | |
| 14 | #6,528 | United States | English | |
| 15 | #6,549 | New Zealand | English | |
| 16 |  nielseniq.com |
#7,140 | United States | English |
| 17 | #7,271 | United States | English | |
| 18 | #7,627 | United States | American English | |
| 19 | #8,122 | United States | American English | |
| 20 | #8,239 | United States | American English |
📈 Usage Statistics
Most of the sites that use HubSpot Chat:
- are located in the United States
- have content in English
- use the .com domain extension
- fall into the Business category.
Most of the sites using HubSpot Chat are from the United States, the United Kingdom, and Germany.
- United States 34.3%
- United Kingdom 10.7%
- Germany 5.9%
- Netherlands 5.6%
- France 5.5%
- Italy 3.4%
- Australia 3.4%
- Canada 3%
- Brazil 2.6%
- Other 25.6%
Most HubSpot Chat users speak English, Spanish, or German.
- English 73.9%
- Spanish 4%
- German 3.6%
- French 3.4%
- Dutch 3.4%
- Italian 2.5%
- Portuguese 2.3%
- Swedish 1.2%
- Japanese 0.9%
- Other 4.8%
The HubSpot Chat software solution is especially popular on .com top-level domains.
- .com 60.9%
- .io 2.8%
- .co.uk 2.7%
- .nl 2.6%
- .org 2.1%
- .de 2%
- .com.au 1.9%
- .net 1.7%
- .fr 1.1%
- Other 22.2%
The primary market segments for websites utilizing HubSpot Chat include business, Internet services, and software and hardware.
- Business 37.6%
- Internet Services 11.1%
- Software/Hardware 9.9%
- Online Shopping 7.7%
- Marketing/Merchandising 7.4%
- Education/Reference 5.2%
- Finance/Banking 3.6%
- Health 2.8%
- Real Estate 2.2%
- Other 12.5%
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Intercom💬 Frequently Asked Questions
What is the company behind HubSpot Chat?
HubSpot Chat is owned by HubSpot, Inc., headquartered in Cambridge, Massachusetts, United States.
Does HubSpot Chat offer a free plan?
Yes, there is a free version with limited functionality.
How much does it cost?
HubSpot Chat is priced from $20 per seat per month for the Starter plan.
Does HubSpot Chat offer a free trial?
Yes, there is a free trial for 14 days, so you can explore all of its features before committing.
Which country uses HubSpot Chat the most?
The majority of HubSpot Chat users are from the United States.
Who uses HubSpot Chat?
According to our data, HubSpot Chat is used on thousands of sites, including such established ones as sourceforge.net,
note.com, and
gupy.io.
Do academic institutions use HubSpot Chat?
Yes. The most notable of these are uta.edu and
dartmouth.edu. Overall, we know of 10 academic websites in the United States that use HubSpot Chat.
How does HubSpot Chat compare to its competitors?
HubSpot Chat is a fairly popular live chat software solution, ranking ahead of 92 other live chat software we track.
What are the alternatives to HubSpot Chat?
Alternatives and possible competitors to HubSpot Chat may include 
Crisp, Smartsupp, and
Zoho SalesIQ.
👉 See Also
- ✨ Related Technologies
- 💼 All technologies from HubSpot
Messenger